Website Privacy Policy

We collect the following categories of data :

• Contact information : name, email address, telephone number
• Connection data : IP address, browser type, internet service provider
• Location data : with your prior consent
• User preferences : browsing and communication settings

Your data is used for the following purposes :

• Provision and improvement of our services
• Processing of contact requests
• Improvement of your browsing experience
• Sending commercial communications with your prior consent
• Conducting anonymised statistical analyses

The processing of your data is based on one of the following legal grounds: your explicit consent, the performance of a contract, compliance with legal obligations to which we are subject, or our legitimate interests where these do not override your rights and freedoms.

Your personal data may be shared with third-party service providers acting on our behalf (hosting, IT support, email delivery). These third parties are bound by contractual confidentiality obligations. We never sell your data to third parties. Sharing may also occur in the event of a legal obligation or judicial requisition.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. As no system is entirely infallible, we undertake to notify you without delay in the event of an incident affecting your data.

Retention periods vary according to the nature of the data. Billing data is retained for 8 years in accordance with Belgian tax legislation. Contact data is retained for as long as necessary for the management of your file, and deleted upon request provided no legal obligation prevents this.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights :

• Right of access to your personal data
• Right to rectification in case of inaccuracy
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object to processing
• Right to data portability

To exercise these rights, contact us via the contact form on our website or at info@experlife.be.

Our website uses cookies to improve your browsing experience and conduct statistical analyses. For more information on the use of cookies, please refer to our cookie banner accessible from all pages of the site.

This privacy policy may be updated at any time to reflect changes in our practices or applicable regulations. The current version is permanently available on this page.

For any questions regarding the protection of your personal data or to exercise your rights, contact us :

Email : info@experlife.be

If your concern remains unresolved, you may lodge a complaint with the Data Protection Authority : www.autoriteprotectiondonnees.be